MICHAEL A. DRAGONETTI gave 28 years of service to the Stamford (CT) Fire Department. 20 of those years he was assigned to Rescue Co. 1. He is a nationally recognized fire service instructor and has presented courses in elevator operations at the Fire Department of New York (FDNY) Technical Rescue School (2002-2005). He is a H.O.T. instructor at FDIC International, a contributing author for Fire Engineering Magazine and has appeared in 3 seasons of Training Minutes videos. Prior to developing and teaching "Elevator Emergency Management" in 1999, he had extensive experience in the New York City metropolitan area constructing, modernizing, maintaining, and repairing elevators and escalators with one of the largest elevator companies in the world. He is the founder and president of Dragon Rescue Management, a technical rescue training company, that specializes in handling elevator emergencies.